Doreen Milano, CPC

Trust – It can be as solid as steel or as fleeting as a butterfly! In our world today Trust in our Leaders is a very sticky business. Are We Inspired? In the political leaders of today trust is fleeting based on if we agree with their choices and decisions or if we see them as […]

Airlines Don’t Care – Does Your Business Care About Customer Experience? As business owners, there will be a time where not meeting a customer’s needs will manifest. It’s not a matter of if, it is a matter of when a bad customer experience can occur. The meltdown can be avoided! Instead of a meltdown, I […]

In many companies SELL is a 4-letter word. I really started thinking about this, after all I have been selling all of my life and so have all of you! Children are the best sales people on the planet! In the toy store, the grocery check-out line, driving down the street and seeing a Mickey […]

My Kingdom for a MAP

Has your life worked out pretty well by most people’s standards? Yet you know there’s something more you can’t seem to put your finger on? These questions both resonate in the personal and business arena. There are days, and we have all had them, where it would be so much easier if we had possession […]

We all need to hold ourselves accountable at some level. The question in my mind is can I hold myself accountable or do I need to play a bigger game? What I mean by that is do I need to enroll others to hold me accountable also? In answering these questions for myself, I looked […]