Small Business Success Stories – Bay Area
Visions to Excellence helps small professional firm in San Jose solve cash flow & employee retention problems, and hit sales targets
Our client was struggling to survive, but determined to do so, so they contacted us for help.
- Poor cash flow was delaying orders and payments.
- High employee turnover was costing the company a lot of money and keeping the company from delivering on its promises to customers.
- Sales were sluggish; competitors were eating the business’ lunch.
The Visions to Excellence Solution:
The business consulting process began with gaining an in-depth understanding of what was causing the problems. As part of this discovery process, we explored with the business owner the fit between his values and his goals to be sure they were in sync.
The cash flow problem was identified and we helped the business owner identify the changes that were needed to get the cash flowing again. Result: The solution was implemented, and within two weeks, cash flow started to improve significantly.
What was causing the employee turnover was two-fold: culture and pay structure. We guided the business owner in creating a new compensation plan that would motivate and reward employees for their performance; key employees’ compensation was tied to the growth and health of the company. Steps were also taken to foster a culture of team work and support. Result: Within six weeks, turnover was no longer a problem and employee morale improved. People were enjoying work again.
To get the sales engine going, we helped the business develop a challenging yet achievable growth plan with clear milestones. The new pay structure was designed in such a way as to motivate and reward the sales people. The plan included adding staff at the appropriate time to sustain growth. Result: The growth plan timeline was exceeded once the team was cohesive, and the firm moved into a larger facility to support their growth on time.