May 2017

Your purpose affects your Impact: In business In family In social circles In spirit They all have your purpose at the core! The definition of impact is: to have a strong effect on someone or something. “high interest rates have impacted on retail spending” Synonyms are: affect, influence, have an affect on, make an impression […]

Trust – It can be as solid as steel or as fleeting as a butterfly! In our world today Trust in our Leaders is a very sticky business. Are We Inspired? In the political leaders of today trust is fleeting based on if we agree with their choices and decisions or if we see them as […]

Airlines Don’t Care – Does Your Business Care About Customer Experience? As business owners, there will be a time where not meeting a customer’s needs will manifest. It’s not a matter of if, it is a matter of when a bad customer experience can occur. The meltdown can be avoided! Instead of a meltdown, I […]